Shipping, Returns & Book Buybacks
Local Delivery & Pickup
Local Delivery
We offer free local delivery within our designated Jacksonville delivery area on Wednesdays and Sundays!
-
Wednesdays: 8 AM–4 PM
-
Sundays: 9 AM–1 PM
Available delivery dates will appear at checkout.
Porch Pickup
Prefer to pick up your order? Porch pickup is available at checkout! Pickup details will be provided after your order is placed and available for same day pick up if ordered before 4pm ET.
Not Local? Let's Ship It!
Don't live in our Jacksonville delivery area? We'd still love to help you find your next favorite read!
Contact us before placing your order, and we'll work with you to arrange shipping. Shipping costs will vary based on your order and destination.
We want you to love your Plot Twist finds!
New Books
All sales of new books are final unless the book arrives damaged or you receive an incorrect item.
Pre-Owned Books
Pre-owned books are sold in their described condition, and all sales are final. We do our best to accurately describe each book's condition so you know what to expect.
Stickers & Accessories
All sticker and accessory sales are final unless an item arrives damaged or incorrect.
Damaged or Incorrect Orders
If something isn't right with your order, please contact us within 7 days of receiving it, along with your order number and photos of the issue. We'll be happy to help make it right!
Book Buy Back Program
Finished a great read and ready to give it a new home? Plot Twist buys select pre-owned books from our Jacksonville community!
We offer Plot Twist store credit in exchange for books we accept, so you can turn your finished reads into your next literary adventure.
Interested in selling us your books? Contact us to get started!
Book buybacks are available locally in Jacksonville, FL. All books are subject to approval based on condition, title, and current inventory needs. Payment is issued as store credit only.